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KardiaPro

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User Guides, Patient Connections, Physician Codes, Reporting

  • KardiaPro User Guide - with KardiaMobile, KardiaMobile 6L
  • KardiaPro User Guide - with Kardia 12L
  • How do I renew a patient’s connection after 1 year?
  • Can I see ECGs in someone else’s personal inbox in case they are away?
  • What is the difference between the personal and practice inbox?
  • How do I add an interpretation to an ECG?
  • How do I edit email notifications?
  • How can I remove reports from the list once they have been signed and exported?
  • Can I add comments to summary reports?
  • How do I sign and download summary reports?
  • How do I download an ECG?
  • How do I edit which ECGs go to the ECG inbox?
  • How do I add new staff members to KardiaPro?
  • My patient does not have an email address or does not want to sign up for a Kardia account, can I still enroll them in KardiaPro?
  • My patient does not have a credit card or does not want to enter their credit card information into the Kardia app, can I still enroll them in KardiaPro?
  • How do I order more brochures / Kardia Care plans?
  • Why do I have to enter a patient MRN?
  • Who do I contact if my patient’s ECGs are not uploading to KardiaPro?
  • We don’t know who will review this summary report - can I assign a CPT code after?
  • I entered the wrong patient information, can I edit this?
  • I confirmed an ECG and now cannot make changes, what do I do?
  • I chose the wrong connection plan, how do I fix this?
  • How do I know a patient is connected?
  • Do I have to set my patient up in the office?
  • I have disconnected a patient but still see their name - how do I delete their file?
  • If I disconnect a patient will we lose all their data?
  • How do I disconnect a patient?
  • How does the patient get a device?
  • How long does the referral code last?
  • Do I give every patient the same referral code
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Still have questions?

Phone: +1 (844) 620-1060

(English Only)

Email: KardiaProSupport@AliveCor.com

©2020 AliveCor, Inc. All Rights Reserved. US Patent Nos 8,301,232, 8,509,882 and Patents Pending. AliveCor and Kardia are trademarks of AliveCor, Inc. in the United States and other countries.